Faq


Who are Alpha Airport Cars?

Alpha Airport Cars is a fully licensed private hire chauffeur company providing transport services to and from all major UK Airports and Seaports. The service includes chauffeur and executive minicab services for any UK Postal Code as well as Hotels, Theme Parks, Colleges/Universities etc. all over United Kingdom.

What service does Alpha Airport Cars provide?

We provide chauffeur and minicab services 24 hour a day, 7 days a week to and from all major UK Airports and Seaports. We have many different types of vehicle with drivers who hold a PCO license to offer you transportation service in a polite and professional manner.

What type of vehicles do you offer?

We have an array of vehicles to suit your requirement.
•Saloon Cars
•Mercedes E-Class
•MPV 7 Seater
•MPV Plus (8 Seater)

How do you make the booking?

Bookings can be made online on our website (www.alphaairportcars.com) or by calling us on 020 8422 7177. We require all online bookings to be made 24 hours prior to journey time. Telephone Bookings can be made at anytime at least 2 hours prior to journey.

What if my flight is delayed? Are there any charges?

No need to hesitate. We monitor flight arrivals regularly before any drivers are dispatched. Hence if there is a flight delay, we notify our drivers immediately and they will go to the airport according to the actual landing time. There are NO charges if your flight is delayed.

What if my flight has been cancelled?

Contact us as soon as possible on 020 8422 7177 or email us at enquiries@alphaminicab.com to let us know. We also monitor flight information prior to sending out drivers. Your transfer order will be placed on HOLD for 24 hours, during which you can rebook your transfer at no extra cost.

How do I meet the driver?

Your driver will be holding your name-board at the arrival meeting point at airports, which are usually near the information desk. Wherever possible, we can also provide you with the mobile contact number of your driver.

Can you guarantee that your driver will be at the airport on time?

Our drivers always make the best effort to arrive on time, however at times it is difficult to predict road traffic and other situations outside of our control. These instances are very rare and we can almost guarantee that our drivers will always be on time.

Are all your chauffeurs and vehicles fully licensed?

Yes. All our drivers and our vehicles are fully licensed by the Public Carriage Office.



We accept all major credit cards

Useful links

Visit London

Exchange Rates

Airport Information

Heathrow

Gatwick

Stansted

Luton

City Airport

 
 

 


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